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Noritz Upgrades WiFi App for Contractors with Installation Information, Error Code Alerts
Upgraded Noritz PROCard app allows for easier setup and ongoing monitoring of tankless water heater installations.
FOUNTAIN VALLEY, CALIF. (JUNE 5, 2018) — Contractors can now continuously monitor their tankless water heater installations with the upgraded mobile Noritz PROCard app. Features include a live map displaying each installation’s location and error code alerts, prompting the installer to schedule a visit with the affected homeowner.
The enhancements also allow contractors to install Noritz WiFi capabilities for their homeowner clients without needing to request access to the homeowner’s phone or mobile device, thereby eliminating privacy concerns.
“Previously, homeowners who wanted to establish the WiFi connection on their tankless water heaters had to share their devices with the contractor or do it themselves,” explains Andrew Tran, marketing manager at Noritz. “Now the contractor can make the connection using his own device, allowing the homeowner greater flexibility and comfort during initial setup.”
After installing a WiFi-enabled Noritz tankless water heater, contractors register themselves and their client on the app. Once the connection is established, homeowners gain full wireless control of their heaters (set point adjustment, on/off function, diagnostics, etc.), while contractors gain remote access to diagnostics and will receive an alert if something is amiss.
“The upgraded Noritz PROCard app creates a seamless support network between the contractor and homeowner,” explains Tran. “Contractors can be on top of all of their installations, and homeowners need not worry about ‘what happens next’ if they have water heater problems.”
For more information, please visit www.noritz.com.
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NORITZ AMERICA CORPORATION, a subsidiary of Noritz Japan, has corporate offices in Fountain Valley, Calif., and Atlanta, offering a full line of tankless water heaters and high efficiency combination boilers to meet the hot water demands of residential and commercial applications. Noritz supports its products with a national network of skilled representatives and employees who are committed to providing the finest products and services to our communities by helping consumers live in a more comfortable, efficient and healthy lifestyle. For more information on Noritz America and the entire line of Noritz’s ENERGY STAR® tankless water heaters, please call (877) 986-6748 or visit our website at www.noritz.com.
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